REAL PEOPLE. REAL HELP.

LET'S TALK.
LET'S CONNECT.

Choosing your next connection? Need a hand with your current one? Start a conversation with your local UrbanWave team.

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Your internet. Our priority.

YOUR LOCAL INTERNET EXPERTS

A MESSAGE AWAY.
A CALL AWAY.

Choose the way that suits you. Our team can help with packages, coverage, support and account enquiries.

LET'S CHAT

WhatsApp

Start a conversation from your phone or WhatsApp Web.

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ROOTED IN WALKERVILLE

LOCAL PEOPLE.
LOCAL ROOTS.

Urban Wave Internet Solutions
84 Main Street
Walkerville, Johannesburg
1876, South Africa
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For installation, coverage or an on-site visit, please speak to our team first.

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When we're here

Office hours

Monday–Thursday
08:00–16:30
Friday
08:00–15:00

Closed on public holidays.

Support hours

Monday–Sunday
08:00–20:00

Response times depend on your package's support terms.

START A CONVERSATION

HOW CAN
WE HELP?

Tell us a little about what you need. We'll prepare your enquiry for WhatsApp so you can send it directly to the team.

  • For coverage, include your suburb or address.
  • For support, describe the issue and include your account number if relevant.
  • Please don't include passwords or banking details.
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